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New firsthand accounts of how these skills changed readers’ lives.Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation:
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Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. This is one of them.Ĭrucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Perhaps once a decade, a book comes along that transforms people’s lives in a very real, measurable way. Maureen Burke, Training Manager, Coca-Cola Enterprises, Inc. “I was personally and professionally inspired by this book-and I’m not easily impressed.” Charanjit Lehal, AGM Training and Development, TataSky, India The narrative has a universal appeal and the strength to transcend cultures.”Ĭapt. I have found all of these elements in Crucial Conversations. “Any book is powerful if you can relate to its content, is simple to understand, easy to apply, and is based on research. Bryson, CAE, Executive Vice President and CEO, Oregon Medical Association Using Crucial Conversations as my playbook during this time was paramount in guiding me through each conversation.” “Coming in as the new CEO of an organization with many tenured employees, I have had many crucial conversations.
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Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® Here’s how to instantly uplift your crucial conversations.” “The quality of your life comes out of the quality of your dialogues and conversations. Covey, author of The 7 Habits of Highly Effective People
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This book deserves to take its place as one of the key thought leadership contributions of our time.” “ draws our attention to those defining moments that literally shape our lives, our relationships, and our world. The New York Times bestseller that changed the way millions communicate It is a recommended read for people wanting to enhance their communication skills and being successful in crucial conversations.In order to save audiobooks to your Wish List you must be signed in to your account. It empowers people in being successful in crucial conversations and bringing about broader change. The book applies to all parts of life whether personal or professional. The authors give convincing arguments in support of their claims and principles. ReviewCrucial Conversations: Tools for Talking When Stakes are High Second Edition Audiobook by Kerry Patterson provides the readers with essential tools needed for conducting crucial conversations effectively. Move to Action: This calls for action and translating the agreement into results. State Your Path: Once the emotions are in control, it calls for sharing one’s views with persuasion.Įxplore Other’s Path: In addition to managing own emotions, one must help others to find their path. It is basically how one responds to what is happening around them. Different people respond differently to the same situation. Master Your Stories: It says that people should learn to control their emotions. Make it Safe: If others are feeling unsafe, it is recommended to make them feel safe first and then restart the conversation. It may give an idea if the dialogue is failing so that corrective action can be taken. Learn to Look: During crucial conversations, it is important to observe non-verbal clues of others. One should also not settle at an agreement which is not agreeable in such crucial conversations. It is critical to keep track of the original goal during such a conversation. Start with Heart: Before starting any crucial conversation it is important to know what one truly wants. The authors provide a seven-step guide for successful crucial conversations which are as follows: People are generally at their worst during crucial conversations as the issues are important and emotions start taking over logic. Crucial conversations involve three key components- high stakes, differing views and strong emotions.
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The reason lies in their effective managing of crucial conversations without offending anyone. The author\'s reason as to why some people are more effective and successful than the others. Summar圜rucial Conversations: Tools for Talking When Stakes are High Second Edition Audiobook by Kerry Patterson is a book focused on successfully managing the crucial conversations.
#Crucial conversations audiobook for free#
The readers can download Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition Audiobook for free via Audible Free Trial. Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson